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Product Updates: SGN v3.4.14, New Integration: ConnectWise Manage; Sales Toolkit in Todyl Portal

Posted by Todyl on Nov 1, 2020 1:43:00 PM



Exciting times here at Todyl - We're excited We're excited to share some of our latest product updates, as well as adding to our suite of sales tools to help MSP's position Todyl with current and potential clients!  

SGN Connect v3.4.14
The latest version of the SGN Connect agent is now available for download and auto-update. Improvements include:

  • Improved route handling on connect, disconnect, reconnect
  • Improved handling of network profiles 
  • Improved handling of conflicting VPN software
  • Improved connection health checks
  • Multiple reconnection and stability improvements
  • Multiple Performance and Bug Fixes

New Integration: ConnectWise Manage

As we continue to simplify the lives of our partners, we've launched our first integration with ConnectWise. Partners can now sync companies with tenants, as well as help desk tickets between ConnectWise and the Todyl Platform.

  • Synchronize your ConnectWise companies to Todyl tenants. Changes you make to your companies in ConnectWise will be automatically synced to your tenants, including the creation of new companies.
  • Sync incidents between Todyl and your ConnectWise Manage Service Desk. Incidents generated by Todyl will automatically be added to your ConnectWise Service Desk. Resolving tickets in your service desk will reflect in the Todyl platform.

We'll continue to add more integrations for the tools our partners utilize the most in the coming months.


Sales Toolkit and Branding Update
We continue to help our MSP partners in successfully positioning and selling our unparalleled and complete Security Cloud Platform. We’ve developed a full suite of sales tools to help ensure your success including pre-written emails, blog posts, sales presentations, videos, and ebooks - all designed with you, your clients, and your prospects in mind.

  • New eBook Available: Staying Protected in a Work From Anywhere Economy
  • New email outreach templates customer-facing blog posts available
  • Branding enhancements move control of logos to a central location and allow for different brand assets to be used on the SGN Agent and collateral


The Todyl team is excited to bring you more enhancements in the weeks to come. If you have any feedback, we’d love to hear from you.

Topics: Product Update


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